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Catalogue 1

Our Shipping Policy

Because we are still refining our automated freight calculator, we will contact you by email or phone to confirm shipping costs before we send your order - this means no nasty surprises when you get the parcel!  If your order is currently in stock, we will usually ship from our store the same day that we receive your payment. 

Some items may be temporarily out of stock, but these will be obtained as soon as possible and shipped immediately they are received at our warehouse.

We use the following Australian-owned enterprises:

Australia Post - we always ship by Registered Post or Express Post.  This allows us to track your order and ensure safe delivery.

Startrack Express - we ship by Express Road freight for large items.  Delivery by Startrack allows us to include your email and phone details so that you can track the progress of your order.  Startrack delivers between 9am and 5pm Monday-Friday, so please ensure that someone is there to receive the shipment, otherwise additional charges may be incurred.  Please contact us for any special arranagements you may need.

Australia Post International/TNT - we ship internationally via these well-respected international couriers.  Please contact us for pricing.